Payment Policy
Last Updated: September 22, 2026
Secure, Fast and Hassle-Free Payments
At lympheve.com, we are committed to offering you a payment process that is easy, fast, and 100% secure. To ensure maximum protection in every transaction, we work with Stripe, one of the most trusted payment platforms worldwide.
Accepted Payment Methods
You can complete your purchase conveniently using:
Credit or debit card (Visa, Mastercard, American Express)
Apple Pay or Google Pay (if enabled on your device)
All payments are securely processed through Stripe.
How Does the Payment Work?
1.At checkout, select your preferred payment method.
2.You will be redirected to Stripe’s secure payment environment.
3.Enter your details confidentially or validate your digital wallet.
4.Once approved, you will be automatically redirected back to our website.
Security & Protection
The security of your data is our top priority:
High-level SSL encryption
Compliance with PCI-DSS regulations
Advanced fraud detection systems
We never store your banking information. All transactions are processed in 100% encrypted environments.
Subscription Payments
If you choose a subscription ("Subscribe & Save"), payments work as follows:
- Your first payment is taken at checkout. After that, your subscription renews automatically and the payment method used at checkout is charged on each renewal date, at the delivery frequency and subscription price confirmed at checkout, plus any applicable shipping costs or taxes.
- To make these recurring charges, your card is stored securely by our payment provider. We never store your full card details ourselves.
- If your card changes (for example a new expiry date), your card issuer may share the updated details with our payment provider, and renewals will be charged to the updated card. You can also update your payment details from your account at lympheve.com/account or by contacting us.
- If a renewal payment fails, we may retry the charge and contact you by email or SMS so that you can update your payment details. If the payment cannot be completed, we may pause or cancel your subscription.
- You can cancel at any time. To avoid the next charge, cancel at least 24 hours before your next billing date, as explained in our Subscription & Cancellation Policy.
Need Help?
If you have any questions or encounter any issue during checkout, our customer support team is available to assist you quickly and efficiently.
Contact Information
If you have any questions about our shipping policy or the status of your order, you can reach our customer service team:
Website: www.lympheve.com
Email: info@lympheve.com
Phone: +44 121 234 3245
Address: 102 Crawford St, London W1H2HR, United Kingdom
Facebook: @LympheveShop
Instagram: @LympheveShop
Customer service hours: Monday to Friday, 10:00 to 18:00 (GMT+0)
Response time: between 6 and 24 hours