Privacy policy

Last Updated: September 22, 2026

Privacy Policy 

This website is operated by Lympheve, a company registered in UK, with its registered office located at 102 Crawford St, London W1H2HR, United Kingdom.

This Privacy Policy outlines how Lympheve ("the Website," "we," "us," or "our") collects, uses, and shares personal data when you visit lympheve.com ("the Website"), use our services, make purchases, or otherwise interact with us regarding the Website (collectively, "the Services"). In this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether as a customer, a website visitor, or another individual whose information we collect under this Privacy Policy. 

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Website, the "Last Updated" date will be revised, and any additional legally required actions will be taken.

How We Collect and Use Your Personal Data

To provide the Services, we collect and use personal data as described below. The information we collect and how we use it depend on how you interact with us.

In addition to the specific purposes outlined below, we may use the information collected to communicate with you, deliver or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

If you purchase a subscription, we use your personal data to process your recurring payments, prepare and ship each renewal, let you manage your subscription from your account, and send you service messages about it (for example renewal confirmations, payment issues and changes to your subscription). Your subscription is managed through Shopify and our subscription app provider, who process this data on our behalf. These service messages are not marketing, so you will still receive them if you unsubscribe from our marketing emails.

Types of Personal Data We Collect

The types of personal data we collect depend on how you interact with our Website and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. The categories and specific types of personal data we collect are detailed in the following sections.

Information We Collect Directly from You

  • Contact Information: Your name, address, phone number, and email address.
  • Order Information: Billing and shipping addresses, payment confirmation, email address, and phone number.
  • Subscription Information: The products, delivery frequency, renewal dates and status of any subscription you purchase, and the payment method used for your renewals. Card details are processed and stored securely by our payment providers (such as Shopify); we do not store your full card number.
  • Account Information: Username, password, security questions, and other security details.
  • Customer Support Information: Details you provide in communications with us.

Certain features of the Services may require you to provide specific personal data. While you may choose not to provide this information, it may result in the inability to use certain features.

Contact

If you have any questions about our privacy practices or this Privacy Policy, you may contact us at info@lympheve.com.

102 Crawford St, London W1H2HR, United Kingdom

For the purposes of applicable data protection laws, and unless explicitly stated otherwise, Lympheve is the data controller of your personal information.